Service Delivery & Service Level Management in Grid Infrastructures

The gSLM project aimed to improve Service Level Management (SLM) in the grid domain. SLM is a set of tools and processes widely used in the commercial sector to agree, define and measure the provision of a service. In the grid domain SLM can make it easier for grid resource owners, operators and representatives of user groups to agree upon, document and manage the many agreements between stakeholders required to make the grid run smoothly. By bringing together experts in grid operations and management with leading members of the IT Service Management community, the project aimed to generate new approaches and concepts for grid SLM.

Publications

• B. Balis, R. Slota, J. Kitowski, M. Bubak: On-Line Monitoring of Service-Level Agreements in the Grid. Euro-Par Workshops (2) 2011: 76-85, Springer 2012 Lecture Notes in Computer Science ISBN 978-3-642-29739-7 (2012)
• R. Cushing, S. Koulouzis, R. J. Strijkers, A. Belloum, M. Bubak: Service Level Management for Executable Papers. Euro-Par Workshops (2) 2011: 116-123, Springer 2012 Lecture Notes in Computer Science ISBN 978-3-642-29739-7 (2012)
• T. Szepieniec, J. Kocot, T. Schaaf, O. Appleton, M. Heikkurinen, A. Belloum, J. Serrat-Fernandez, M. Metzker: On Importance of Service Level Management in Grids. In: Euro-Par 2011 Parallel Processing Workshops, LNCS, Springer (2011)